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Windows Bluescreen: How to check the memory dump file with WinDbg

In most cases a blue screen is caused by hardware or driver failure. In this article I show how to find out the cause of the blue screen by using the tool WinDbg.

The Dump File

A dump file is a snapshot. It contains information about the current state of your system. It is often generated when a process is about to crash. The default storage location of dump files can be changed by pressing the keys Windows + PAUSE/Break. Then click on Advanced System Settings. In section Startup and Recovery click Settings.

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Reading a dump file can be frustrating. See the following dump ;-). And now tell me what this means.

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Make it readable with WinDbg

First, you have to download the Debugging Tools:

https://developer.microsoft.com/en-us/windows/hardware/download-windbg

Next, we have to install it.

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Opening the Crash Dump

Start Windbg. Click on File and select Open Crash Dump …

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Navigate to your Crash Dump folder and open the file. In the follwing example, I found out that the ATI driver of the graphic card was causing the blue screen.

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I wish you all the best finding out the cause of your blue screen.


1 Comment

  1. Anonymous says:

    Thanks for your work. This function is nice and easy to use.
    Your function is very helpful and we can see all the system configurations in one look.

    Liked by 1 person

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My name is Patrick Grünauer. Microsoft MVP. I am from Austria. On sid-500 I write about Windows, Cisco and IT-Security in English and German. Have fun while reading!

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